Workplace – Workplace policies and best practice

We aim to do business fairly and ethically and we recognise the vital contribution our employees make to the success of our business and our sustainable economic growth. We aim to be the employer of choice in our sector, providing a safe workplace environment and fair working practices. In return, we expect our employees and contractors to follow our policies and procedures to ensure we comply with relevant laws and regulations and do business responsibly.

Employees
We employ 17,000 people across Europe, the Middle East and Africa. Where feasible, depending on local laws and conditions, we have pan EMEA policies and procedures. These support consistency of employment conditions and expectations.

Employee dialogue

Appraisal, development and recognition

3 Selfs (San-Ji)

Diversity and cultural awareness

Workplace practices

Policies

Employee dialogue

Picture_banner_waste_recWe carry out employee commitment surveys in 16 languages through an independent external organisation. Questions include how well managers motivate and keep employees informed; whether employees find Canon a good place to work; and whether employees believe Canon is a socially responsible company. Around 70% of employees regularly respond and business areas and departments develop action plans to address the key concerns identified.

We have started a three-year programme to engage employees more directly in developing our business. More details are in our sustainability report.

During the integration process with Oce, we carried out a monitoring survey in the first countries that went through the integration process to see what went well and what could be improved. Employees’ responses then fed into learnings and actions that were applied to the process in subsequent countries.

Employee representatives are also invited to join the Canon European Consultative Committee. The committee comprises representatives of Canon employees and Canon management who exchange information and views, at European level, on the current status and future progress of Canon Europe’s business.

Depending on the laws prevailing in the countries where we operate, which take precedence, employees may join unions and take part in collective bargaining when appropriate. As a minimum, we aim to have ongoing dialogue and communication with employees.

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Appraisal, development and recognition

New employees receive an induction programme tailored to their job role. Support is provided for managers, to ensure all new employees receive both company-required and job-specific information as part of their induction programme.

Our policy is that every employee has at least one formal appraisal meeting with their line manager each year. This measures performance against objectives and skills, using a standard measurement system.

A personal development plan and training is identified. This is delivered through a variety of learning options including the Canon Academy with online learning and mentoring. We recognise employee contribution in a number of ways including long-service awards and our 3 Selfs awards.

If the need arises, there are established grievance processes that employees may follow in accordance with local legislation. Similarly, clearly communicated disciplinary procedures exist, in case of performance or behaviour issues, again in accordance with local legislation.

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3 Selfs (San-Ji)

San-Ji spirit, or the 3 Selfs outlines the standards of personal behaviour expected from employees under the Canon Code of Conduct. 3 Selfs awards are made at national and regional level, quarterly and annually, to encourage and recognise 3 types of behaviour:

• Self-motivation: taking the initiative and looking for solutions

• Self-management: effective personal planning and organisation

• Self-awareness: being aware of the impact of your actions and words on others

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Diversity and cultural awareness

Diversity is a business imperative for Canon, embracing our philosophy of all people working together for the common good. As we operate in so many diverse countries and territories, employees undertake diversity training. This helps everyone understand and value the diversity of people, cultures and our business.

More than 50 different nationalities work in our European headquarters offices reflecting our multicultural structure. The company’s management board is made up of 8 different nationalities.

Read more about our Diversity focus.

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Workplace practices

Non-discrimination: We do not discriminate according to ethnicity, gender, religion, social background, disability, political opinion or sexual orientation. We do not tolerate harassment in any form.

Health and safety: We provide a safe working environment with appropriate training for employees working in hazardous areas or with chemical substances. We encourage employees to enjoy a suitable work-life balance.

Whistleblower: We operate a whistleblower scheme available to all employees, allowing them to raise concerns anonymously about suspected wrongdoing.

Code of Conduct: All employees are expected to comply with the Canon Group Code of Conduct. This sets out the standards expected from them, ranging from protecting confidential information to prohibiting improper conduct such as bullying.

Employment conditions: These may vary according to local laws and practices, including maternity and paternity rights, overtime, core working hours.
 
Human rights and child labour: Canon respects the human rights of all its employees. Please see Canon Inc.’s procurement policy and guidance for suppliers in terms of human rights, child labour, ethical, fair and social business practices. Canon Europe has a Supplier Code of Conduct, which forms part of our General Purchase Terms & Conditions, and we ask our suppliers to comply with the specific standards of conduct as a minimum.Picture_UNGC logo

Canon Europe has signed up to the United Nations Global Compact (January 2014), committing to its 10 universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. 

Environmental awareness: We train all employees and contractors in environmental awareness through induction days and mandatory online learning to help them understand the importance we place on reducing our environmental impacts and how it fits within their job role. See more information on our environmental activities.

See more information on our governance activities.

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Policies

By respecting our policies, employees can help Canon do business fairly and ethically.

Gifts/entertainment: Employees must abide by our policy concerning the giving and receiving of gifts and entertainment.

Anti-bribery/corruption: Employees must abide by our policy focusing on anti-bribery and corruption.

Social media: To safeguard the integrity of Canon’s reputation and brand, our social media policy advises employees about responsible use of social media.

ICT use: To protect our network from malware, our ICT policy clearly sets out acceptable and prohibited use of company IT resources.

Fair competition: All employees undertake mandatory training and we have a network of national legal counsellors to give advice on this subject.

Read more about Canon’s economic and governance policies.

Canon EMEA Sustainability Report 2013

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Environment Charter [PDF, 2.4 MB]