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About Canon

About Us

Established in 2007, Canon Emirates' role is to consolidate and reinforce Canon's position in the region through an integrated structure. The company is responsible for Canon Business Solutions in the UAE and all related activities: direct sales, marketing and services; which will bring Canon's global strength to the UAE. Canon Emirates' presence is an important step towards the realization of Canon's potential in the UAE. We are better positioned to meet our customer's needs by providing integrated services. We are committed to bringing total Canon Business Solutions to customers, together with excellent pre and post-sales support expected from a world-class company like Canon. Our mission is to be a benchmark in Office Business solutions in the Middle East.

OUR CAPABILITIES

Canon is the world leader in imaging products and solutions for the digital home and office.

We cater to the following markets:-

  • Office Print & Copy Solutions
  • Multifunctional Laser Printers
  • Document Imaging Management Systems
  • Professional Print & Copy Solutions
  • Large Format Printing Solutions
  • Business Cards Printers
  • Laser Facsimiles
  • Document Management Solutions
  • e-COPY Document Imaging Software
  • uniFLOW Output Management Solutions
  • Canon Toner & Ink Cartridges
  • Multimedia Projectors
  • Visual Communication Cameras


OUR SOLUTIONS

Canon Emirates works with small and medium enterprises, large corporate and government accounts and dedicated product reseller partners to increase their efficiency through solutions provided by Canon's technologies and solutions. We provide the following solutions:-

Office Print & Copy Solutions -
Canon's Digital imageRUNNER products not only reduce your printing and copying costs they are also integral communication tools. Our highly adaptable intelligent products integrate smoothly into your workflow to provide maximum benefit.

Professional Print & Copy Solutions -
Canon introduces a whole new breed of production printing systems that revolutionizes the digital printing era with its professional print & copy solutions. Productivity has increased with the newly designed products having features like highest print speed for 300gsm paper. Professional inline finishing, optional perfect binding, professional hole-punching, paper folding, high capacity stacking, booklet making capabilities, and so on so forth.

Large Format Printing Solutions -
While most color capable inkjet printers can now produce a reasonably good reproduction of just about any design, it is very important to note that Canon is one of the few manufacturers of wide format printers with technology advanced enough to produce truly reliable proofs that meet or exceed professional design requirements.

Canon Document Management Solutions -
Canon Document Management Solutions enable easy and efficient storage, retrieval and distribution of documents throughout any organization. Canon's portfolio of Document Management and Intelligent Information Capture solutions, help remove costs and risks associated with traditional document management methods.

uniFLOW Output Management Solutions -
Accurately measure usage and cost by user, workgroup or department - it's simple with uniFLOW Output Manager from Canon. Detailed reporting means you can make the most effective use of your output resources, by minimizing costs and strategically placing devices in areas where they are most needed. It's both modular and configurable, so it can be adapted to fit the needs of a wide range of businesses and even departments.


CONSULTING SERVICES

To maintain a competitive edge, you need to keep a finger on the pulse of the market & identify opportunities to grow. However the rapid pace of change in information technology makes it a challenge. Canon is the perfect guiding hand in a business landscape that is constantly shifting.

Today you need to grasp every opportunity to give your business a leverage in order to survive and succeed. Canon is a powerhouse in IT solutions and can give your company real advantages over your competitors, not only in the provision of your products and services, but in making your own organization more effective, reducing expenditure and increasing productivity.

Without a full understanding of what is available and how it applies to your operations, it is easy to make costly mistakes. Yet, how are you to navigate the minefield of different options available?

With Canon Consulting Services you have a knowledgeable partner who can lead you through the decision making process and help you avoid expensive pitfalls. Through one point of contact you have access to our impressive experience and that of our specialized IT partners. Whether it is a document management solution, a print solution or a whole new company network, our consultants help you establish your needs, evaluate your existing systems and workflow and recommend improvements to help you realize your business development plans.


OUR SERVICE & SUPPORT

Our mission is to serve our customer by providing a professional support and a high quality repair service for all our Canon products. In order to fulfill our mission, we always focus on:-

  • Understanding our customer's needs and expectations.
  • Maintaining a high standard of customer service and care.
  • Combining accuracy and professionalism when delivering our services.
  • Ensuring a high level of customer satisfaction.
  • Committing to a continual improvement of our performance in the service delivery and repairs.

 
Our vision is to excel in after-sales service and to create a customer-driven culture. Customer satisfaction is our primary criterion for success and would be a constant driving force in our commitment to achieving business excellence.

We pride ourselves as being one of the best in the industry with prompt support in:

a) Installation process.
b) Networking environs.
c) Product support and assistance.
d) Tele support and assistance.
e) Application development.
And in providing any IT related solution.


e-Maintenance -
Canon's unique e-Maintenance system uses networks to provide automatic detection of low toner levels and other potential problems involving Canon network digital Multi Function Printers. Should consumables run out or a problem arise, the system automatically notifies the center, which in turn contacts a Canon service base for the prompt delivery of the required services. The e-Maintenance remote monitoring system only sends information to a designated central server. Moreover, to provide users with total security, data is transmitted securely using HTTPS protocol incorporating SSL (Secure Socket Layer)-based transmission path encryption functions, or via e-mail encrypted using public-key encryption.

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