EOS Services

EOS Services

Stay ahead of the game

You want your equipment to be in the optimum condition, to give you the best possible image quality. But keeping it that way takes work – work best carried out by trained specialists who literally know the equipment inside out.

In safe hands

Our EOS Services offer a comprehensive set-up and checking process, with full function checks and image analysis, which makes sure your cameras and lenses are maintained within the manufacturer’s specifications. Performance/tolerance tests are also carried out, to ensure optimal image quality and functionality.

As you’d expect, everything is done at Canon Service & Repair Centres, by fully trained specialists.

In safe hands

Our tiers

Multi-point check servicing for your EOS camera is available in 2 tiers

EOS Service – Standard

Cleaning of the image sensor, mirror (if applicable), focus screen (if applicable), external LCD surfaces and camera body.

Checking of moving parts (buttons, dials, latches), operation of hot shoe, internal flash, memory card insertion and removal, lens attachment and removal camera/lens communication, operation of terminals and sockets, internal error messages, tightness of external screws, video functions. Exposure and shutter speed are also checked using an image test.

Verification of camera shutter count and firmware version. Updating of firmware if applicable and requested by you.

EOS Service – Standard

EOS Service – Premier

Includes everything in the Standard service plus:

• Pixel mapping for hot or dead pixels
• AF adjustment to default value using a Canon Tool Lens

EOS Service – Premier

Important information

If a fault is identified with your product during your requested Maintenance Service, the Canon Service & Repair Centre will contact you to either request a copy of your proof of purchase to validate your Canon warranty (if not already provided) or, if your product is no longer covered by its Canon warranty, to discuss chargeable repair options (i.e. fixed price repair, repair limit or time & cost estimate).

There is no repair warranty on subsequent faults not identified during Maintenance Service.

Important information

Pricing guide

Camera Series EOS Service - Standard EOS Service - Premier
EOS ###D, EOS ####D [DE]€67.23 [DE]€83.19
EOS ##D, EOS 7D, EOS 7D Mark II [DE]€83.19 [DE]€108.40
EOS #D [DE]€96.64 [DE]€133.61
EOS R System [DE]€96.64 Not available
EOS M Not available Not available

*Prices exclude VAT and inbound and return shipping. Prices are subject to change without notice. CPS Members receive free standard return shipping and can take advantage of the Fast Track turnaround times appropriate to their membership level.

This service is available from Canon Service & Repair Centres and local CPS Authorised Service Partners. Click to find your nearest one.

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Canon Professional Services

Members get access to CPS Priority Support, both locally and at major events; a priority Fast Track repair service; and — depending on your level of membership — free back-up equipment loans plus return shipping and discounts on maintenance. They can also enjoy exclusive members’ offers.

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Canon Professional Services