Contact Support

For all other business products please contact us either by telephone or via the email addresses below for assistance with your product or query.

Prior to contacting us, you may wish to visit our web support area which contains product specific drivers, software, user manuals, firmware, FAQs and other useful content that may assist you with your query.



For General Product Support:
Call us TOLL FREE: 800 22666 or Tel: +971 4 350 2500 * - Sunday to Thursday: 08:00 - 18:00


  • To assist us, please have the serial number of your device ready.

If you need help locating your serial number, please visit the how to find your serial number page.

For Large Format / Wide Format Machines, including Océ products:
Call us TOLL FREE: 800 22666 or Tel: +971 4 350 2500 * - Sunday to Thursday: 08:00 - 18:00


Prior to contacting Océ support, you may wish to visit their support site which contains product specific drivers, software, manuals and other useful content that may assist you with your query.

  • To assist us, please have the serial number of your device ready.
  • Please also have a copy of your proof of purchase ready if your call relates to service assistance within the warranty period (where applicable).

Or send us an email:
General product and Large Format / Wide Format product support queries can be sent to info@canon-emirates.ae.
Please include the below information to ensure we can assist you as soon as possible:

* Calls charged at geographical local rates dependent on your call plan and service provider. For exact charges, please check with your service provider.

Please note, any information supplied in the email will be used solely to resolve your query. Your personal details will not be used for marketing purposes or to inform you of other products and services that may be of interest to you.

Important Notice!

Some Internet Service Providers may block replies assuming they are unwanted messages. To ensure that you receive a response to your enquiry, we recommend that you add donotreply@support.canon-europe.com to your address book.

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